Reception opening hours: 9.00 hours – 23.00 hours (available in Sargentos Provisionales, 38) Dial 9 if you wish to contact the reception. Whatsapp available for emergencies: +34 772631550 Cleaning service: 11.00 hours -15.00 hours( Daily cleaning and change of towels, change of sheets once a week) Lifeguard: 11.00 hours -15.00 hours Pool bar: 11.00 hours – 15.00 hours Restaurant: check the service available at reception desk. Resort service: 9 a.m. – 2 p.m. Technical service safes: 10.00 hours – 20.00 hours Safe: 2.00 €/day Mattresses for the hammocks: 10.00 € per week +10 .00 € deposit Pool towels: 5.00 € for the entire stay + 10.00 € deposit Self-service laundry: 8.00 € wash and 5.00 € dry. Late check-out supplement until 18.00 hours: 25.00 euros (June to September) and 30.00 € (October to May) Refreshing drinks 1.5 litres: 2.00 €/unit
Water without gas 1.5 litres: 1.00 €/unit
Sparkling water 1.5 liters: 1.00 €/unit
Water 5 litres: 1.50 €/unit
At reception available: taxi service, airport transfers, luggage storage, tour sales and tourist information.
Mandatory Compliance Standards:
Handwashing and temperature measurement at facility access.
The check-in will be carried out with the customer’s agreement, a minimum pre- authorization of 100 euros by credit card.
The customer must be absent for breakdowns and daily cleaning of the room.
In the pool area, it is not allowed to bring food and drink from the rooms, for this purpose use the services of the pool bar or directly your terrace.
Visits are not allowed. • Pets are not allowed.
Barbecues are not allowed.
Smoking is not allowed inside the bungalows and studios, smoking is allowed on the terrace and shishas are not allowed.
For the well-being of all, we ask not to make noises from 22.00 hours, we must respect the rest of others.
CONTACT Av. Sargentos Provisionales, 26 35100 Maspalomas, Las Palmas + 34 928 76 10 77 firstname.lastname@example.org
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